서비스마케팅 Case 15. The Accellion Service Guarantee

서비스마케팅 Case 15. The Accellion Service Guarantee

[서비스마케팅] Case 15. The Accellion Service Guarantee.pptx

목차 1. Case소개 1) 회사소개 2) QOS 도입 배경 3) QOS란? 2. 이론적용 3. Question 4.결론 본문 ●Founded in 1999 -a privately held company -headquartered in Palo Alto, California with offices in North America, Asia and Europe. -provides file transfer solutions -Accellion provides organizations from less than 100 users to more than 100,000 users with flexible deployment options ●File Transfer → ensure compliance(Availability Guarantee) → protect the transfer of intellectual property → improve business productivity → reduce costs(time, risk and so on) → specifically, customers could improve the access time for download and uploading files by more than 200% Accellion’s customers reacted positively. (page 590 오른쪽 하단) “Hey look at this. I haven’t seen anything like it. No one offers 100 percent availability. That’s tremendous.” “You must really be confident in your service. This really is risk free now, isn’t it?” 본문내용 CONTENTS 1. Case 소개 1) 회사소개 2) QOS 도입 배경 3) QOS란? 2. 이론적용 3. Question 4. 결론 1) 회사소개 ●Founded in 1999 -a privately held company -headquartered in Palo Alto, California with offices in North America, Asia and Europe. -provides file transfer solutions -Accellion provides organizations from less than 100 users to more than 100,000 users with flexible deployment options Managed file transfer, mad